welcome to vivobarefoot new zealand
free delivery on all orders over $100
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**Receive $50 off your next purchase with every pre-order of Opanka (one per customer).**
Our Size Guide is here to help! Our shoes fit 'big' deliberately – we call this ‘the rule of thumb’. Your toes need wiggle room! This is especially important for running. If you can fit your thumb in-between the end of your toe and the front of the shoe, you’ve more than likely found your ideal size.
After some time with our shoes, your shoe size may need to increase, as your toes splay out more naturally.
Just enter your code in your Checkout Page prior to completing your order!
We’ll make it clear when a code applies to specific products, and you’ll be informed of your codes expiry date upon issue. On that note, unless stated, promotional codes are not redeemable on clearance items or any other special offer.
If a code is abused, it will be made invalid. We reserve the right to withdraw promotional codes before their expiration date without any prior notice.
Head to the My Account page and simply enter a valid email address and create a password.
We hope you are happy with your purchase but if you are looking to return or exchange your shoes for whatever reason, we’re help to help and we offer a 100-day returns policy.
Orders that have been made on the Vivobarefoot New Zealand website can only be returned via our online return request form below.
Please read the following information carefully before proceeding.
Vivobarefoot New Zealand will accept product returns for an exchange or refund provided that all of the following conditions are met:
Please note we are unable to accept shoes returned with scratched or dirty soles. We advise that when you try on your new shoes for the first time you wear socks and test them out on the carpet (just in case!).
We can exchange the returned item for a new item of lesser or greater value. If the new item is of a lesser value the difference will be refunded to the original payment method. If the new item is of a greater value details of how to pay the difference will be sent to you.
Refunds will be handled as follows:
We reserve the right to refuse the return of goods which are not sent in accordance with our returns policy and we may request that you pay for the shipping of such goods back to you.
Our returns policy does not affect your statutory rights.
Please click the button below to complete the return request form:
For further assistance with your return or exchange please call our Returns Team on +61 (0) 3 8797 2370 or email us at firstname.lastname@example.org
We process refunds as quickly as possible. Please allow 14 working days, and if you haven’t received your refund by then please contact our customer care.
Once your package ships we will send you a tracking number. You can also check the status of your order by logging into your account.
+61 (0) 3 8797 2370